Accessibility at SOU
New ADA Rule on Digital Accessibility
The Department of Justice released a new rule on digital accessibility under Title II of the Americans with Disabilities Act (ADA). These rules mandate that by April 24, 2026, Southern Oregon University meet specific digital accessibility technical standards with few exceptions. These new rules are intended to ensure our disabled community has a readily accessible, equitable experience rather than relying on reactive accommodations to receive access to SOU’s digital environment.
This work will require effort and attention from every SOU community member. Members from across campus have been collaborating to develop the training and support our campus will need to meet this standard, and will be sharing more information as it is developed.
Requirements
All web content and mobile apps made available by the university directly or through contractual, licensing, or other arrangements are readily accessible and usable by individuals with disabilities. The new rule requires conformance with an internationally accepted technical standard: Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
This requirement includes:
- Websites
- Web and Mobile apps
- Video and Audio
- Electronic documents hosted on websites or mobile apps
- Digital course and instructional materials
- Social media posts
What You Can Do Now
- Visit Accessibility Training at SOU and read more about how to build digital accessibility practices into your daily work, and simple tips we suggest to get started.
Exceptions
There are limited circumstances where the requirements and technical standards may except certain kinds of content. A key takeaway is that all new content needs to be proactively accessible, and some old archived content does not need to be accessible unless there is a request. Even with exceptions, SOU is required to ensure that inaccessible content is provided in an accessible manner when it is needed by a community member.
The following content is excepted from the new rule:
- Archived web content. Content created before April 24, 2026, that is held solely for reference, research, or recordkeeping, and kept in a clearly marked archived section without modification.
- Preexisting conventional electronic documents. Documents posted on websites or in mobile apps before April 24, 2026, unless such documents are currently used to apply for, gain access to, or participate in the university’s services, programs, or activities. Conventional documents include portable document formats (“PDF”), word processor file formats, presentation file formats, and spreadsheet file formats.
- Third-party content. Content posted by a third party, unless the third party is posting due to contractual, licensing, or other arrangements with the public entity.
- Individualized password-protected documents. Documents about a specific person, their property, or their account that are secured by a password or other authentication measures.
- Preexisting social media posts. Social media posts made before April 24, 2026.
Accessibility Training & Upcoming Schedules
Asynchronous Training options:
- Document accessibility 101
- ADA Network OCR videos for digital accessibility (~ 1.5 hrs)
- NW Heat Document Accessibility Series
- Section508.gov How to Test and Remediate PDFs for Accessibility Using Adobe Acrobat DC
Upcoming Accessibility Training — On-Campus Opportunities
- Coming Soon
Accessible Websites
What is Web Accessibility?
Website Accessibility is the practice of designing and building websites in a way that allows individuals with disabilities to perceive, understand, navigate, and interact with online content and online spaces as effectively as those without disabilities. It ensures that everyone, including users with visual, auditory, motor, speech, cognitive, or neurological impairments, has equal access to web resources. The goal of web accessibility is to foster an environment of digital inclusivity where all users can fully participate and engage.
Digital Accessibility is crucial for people with disabilities, since inaccessible pages and sites can make it difficult to navigate, restrict access to information, and limit participation.
Accessibility is built into each part of website design, so as SOU Members check to see if your site has the following:
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Text alternatives
- Is there sufficient Alternative text for everything that’s not text?
- Insufficient alt text: A bird
- Sufficient alt-text: Rocky the Raider, the SOU Mascot, gives a thumbs up
- If you do have an image that is decorative only, such as a line or color box for decoration, mark it as “null.”
- In WordPress this can be achieved by giving any decorative images an empty alt attribute ( alt=”” ).
- When writing alt-text, you want to keep in mind whether your students can get all the pertinent information from your video and audio, even if they can’t see or hear them
- Provide captions, or text transcripts, for audio content such as videos, podcasts, interviews, etc.
- Is there sufficient Alternative text for everything that’s not text?
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Headings and structure
- Check that you used the toolbar to specify headings, lists, tables, and language changes.
- When information is well-structured, people with disabilities can use assistive technology to effectively navigate and understand the content on your webpage.
- Determine if your webpage requires a specific browser version or if your video content requires a particular plug-in to play. Design forms to support alternative input methods like keyboard navigation or voice commands. Additionally, insufficient spacing between sections on a page can create visual and cognitive confusion.
- Check that you used the toolbar to specify headings, lists, tables, and language changes.
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Color and contrast
- Is there enough color contrast between your webpage’s written information and the background?
- Make sure that the contrast for text and images has a ratio of 4.5:1, you can check using tools such as TPGi’s Colour Contrast Analyser (CCA)
- Is there enough color contrast between your webpage’s written information and the background?
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Functionality and navigation
- Is your webpage navigable with only a keyboard?
- By designing a website with well-structured content that can be navigated entirely by keyboard, you can help ensure people with disabilities have equal access to the full website experience. You can test this by disabling your trackpad or disconnecting your mouse. You should be able to interact with every part of the page as you would if you were using a mouse.
- Does your webpage give enough time to read and use it?
- Content that times out or disappears before users can engage with it can lead to frustration. Provide a clear warning before any timed events occur, and give users the option to extend the time needed to complete their task.
- Have you ensured that your content does not include any flashing elements/content?
- Content that flashes at certain rates can be harmful to people with photosensitive disorders. Best practice is to avoid such content or to present users with a warning of the nature of the content beforehand:
- Ex “WARNING: This video may potentially trigger seizures for people with photosensitive epilepsy. Viewer discretion is advised.”
- Content that flashes at certain rates can be harmful to people with photosensitive disorders. Best practice is to avoid such content or to present users with a warning of the nature of the content beforehand:
- Does the webpage clearly explain and allow for the correction of users’ mistakes?
- It’s important to provide ways for users to prevent or correct mistakes. This is especially helpful for individuals who may not be able to see or hear content clearly, or who might miss visual cues, sequences, or implied relationships, particularly in elements such as forms.
- Is your webpage navigable with only a keyboard?
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Clear and understandable content
- Can users understand and read the information easily?
- Text should remain clear and understandable across all formats. Aim for a level of comprehension that accommodates the widest possible audience, including individuals with learning disabilities or cognitive limitations.
- Is your content consistent throughout all pages?
- Ensure that your website content follows a consistent and predictable layout and interface. Navigation menus, links, and text sections should be easy to find and recognize. Group related form labels and instructions together, and use headers (H1, H2, H3 etc) using the header tags. A consistent design helps users navigate through the site more efficiently and follow familiar patterns to accomplish their goals.
- Can users understand and read the information easily?
Accessible Content Creation
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Web Content Accessibility Guidelines (WCAG) 2.1
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Adobe products for accessible PDFs
- Adobe OCR? (We purchase/are purchasing right?)
- Adobe Acrobat Pro Accessibility Checker Help
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Document Accessibility Quick Checklists
- Word
- PowerPoint
- For HTML, see the WEBAIM WCAG checklist
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Document and media accessibility
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Checklists for accessible content (As a PDF download)
- One-page guide on Creating Accessible Content from the National Center on Disability and Access to Education
Social Media
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Tips for more inclusive content
- Captioning video/audio
- Subtitled videos do not meet accessibility standards
- Captioning on YouTube
- Alternative text
- Adding alternative text on Instagram
- Contrast 4.5:1
- Descriptive or shortened hyperlinks
- Emoji use
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Best Practices by Platform
- X (Formerly Twitter)
- Use Plain language when writing posts
- Limit Use of Emojis
- Images: Click Add Description to enter Alt-Text
- This includes GIFs!
- Videos: Check to make sure they are captioned correctly
- X only allows SRT for caption files if uploading your own videos so keep that in mind when captioning or ordering captions
- Instagram
- Images: Add alt-text to all images
- Advanced settings > Write Alt Text or do an image description
- CamelCase for hashtags (#HappySummer not #happysummer)
- Avoid using too many hashtags or emojis between words
- If recording video, use burned-in captions
- Autocaption is not sufficient, but it is a good starting place. Go in and edit to ensure its accuracy.
- X (Formerly Twitter)
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Support for Faculty & Staff
- SiteImprove Training
- SiteImprove Academy
- Put in an IT ticket for remediation of website accessibility issues
- AIM Support – Version 5
- Moodle Basics
- CATL
Instructional Accessibility Best Practices
We know that faculty at SOU want to make sure that all students have the opportunity to be successful, and we know that the inclusion of diverse learners is an important value that faculty have. This list of tips is to give you a starting point to make a big difference for your students with a small amount of effort.
Questions about specific accommodations? Check our Accommodation page!
We also invite all Faculty to login to AIM, our internal database and overall hub, to view students who have requested accommodations in your course(s) and directly enter any agreements pertaining to these accommodations. Doing this will prevent any further canned outreach from our office this term–yay, less email!
Need an interpreter, video captioning, or transcription to make an event accessible? Fill out a Custom Request and we’ll get you set up!
Not sure what you need to make your event accessible? Check out our Accessible Events Guide!
- Keep Learning
- Eschew obfuscation
- avoid making things unclear by avoiding complicated, obscure, or confusing language
- Face the class when speaking
- Wherever possible, distribute digital versions of in-class materials in advance
- Make sure those digital materials are accessible
The Web Accessibility Resources page provides you with some information about doing this, but there are also several people to help you! The Center for Advanced Teaching and Learning can provide you with more info, as can our Accessible Formats & Assistive Technology Coordinator in Disability Resources, Lizzie Parkhurst.
- Be aware that some software has accessibility problems
- Keep building bridges
- Contact dr@sou.edu for any other questions or concerns
